"It's non-refundable." Called Baymont to reserve a room for travel family and the fraudulent # posed as the Hotel Desk for Baymont with Wyndham connected me to CCI, who continued the conversation posing as a direct desk clerk. This company is nothing but FRAUD. 800-468-3578. It was a charge for the same hotel on the same dates that I paid in person on checkout directly to the hotel! They then informed me they couldnt cancel as the hotel wont allow cancellations. I tried 4-5 times. My debit card was skimmed and I was notified by my bank of a charge from CCI. When the charge showed up on the credit card statement the total was way over the quoted room rate. My credit card was charged an additional $521.80 for "Tax Recovery Charges and Service Fees". The room is not the same as it was advertised. He said it was too late he had already acted and could not change the booking that I never authorized. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). CCI Hotel Reservation misleads consumers to think they're booking online or via phone directly with a hotel. This people are crooks that need to be put out of business. When I arrived at the hotel on March 19, I checked in, went to my room and called the event organizer to confirm that it was still on. Made online hotel reservation for Best Western, Willerby Manor, Hull. They referred me to their relocation specialists who spent two hours trying to find me accommodations. I said. We checked in and went to the room. Price was inflated and the company refuses to provide any invoice so I cannot get reimbursed through my job, as this was business travel, so I'm out almost $900. The email I received from Reservation-Counter had a website to contact to cancel, I logged on to the site and canceled. They STOLE money from my credit card and did nothing! Chose the hotel I wanted to stay at and a room 6 months in advance . Fraudulently charged to my card using a virtual card. Kind Regards, Contacted what I taught was a hotel only 5 hrs away from me the agent took my information and payment information not telling me that this booking was being done through the US and not the actual hotel when i received my email and invoice of payment thinking only $312.00 was my payment and still seeming a little pricy when I got my visa seen it had been converted over to $422.56 Canadian and plus the $100 hotel fee that was refunded afterwards. He offered a 10% one time reduction or an $8.00 refund which I took in lieu of paying $102.27 for nothing. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I accidentally booked a hotel reservation through CCI, when I realized what happened and the added charges I tried to cancel. Number. Read our user reviews first - discover the good, the bad, and the ugly about CCI Hotel Reservations by reading customer reviews and complaints.

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